Last updated 1 September 2026
weedzi370@gmail.com — read and answered by the founder, usually within a day. Inside the app, Me → Write to us does the same thing and attaches your Sleep Score and your protocol night, nothing else.
SleepAudit AI Pro is sold by Apple as an auto-renewing subscription — weekly, monthly or yearly, with no free trial. You cancel it in your Apple ID settings: Settings → your name → Subscriptions → SleepAudit AI, in two taps. We cannot cancel it for you, and we cannot see your card.
Refunds are decided by Apple, at reportaproblem.apple.com. If something went wrong on our side, tell us anyway — we would rather fix it.
Open the paywall or Me → Legal → Restore purchases. The subscription follows your Apple ID, not the device.
Your bedroom photo stays on your phone until you subscribe and tap to allow it to be read. Then that one image is sent, once, to be analysed; we keep the six numbers that come back, never the picture. The full story is in the Privacy Policy.
Me → Legal → Erase my data removes everything stored on your phone: score, answers, photo, nights logged. For the anonymous usage events on our side, write to us and quote the installation identifier shown at the bottom of the Me screen (tap it to see it in full); we delete the records tied to it.
The app is designed for iPhone and runs on iPad in iPhone-compatibility mode. The camera, the reading and the subscription work the same way there.
Tell us what you tapped, what you expected, and what happened instead — a screenshot helps. The app has no account, so there is nothing to reset on our side; deleting and reinstalling it restores a clean state (your subscription comes back with Restore purchases).